Privacy & Security

Your Data Protection fencewin's Privacy Policy

Every piece of information you share on fencewin matters to us. Here's a clear overview of how we collect, use, and protect your personal data.

Last Updated: January 2026
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Encryption
256-bit SSL
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Sale of Data
Never
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GDPR
Consistent
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Support
24/7

Why is fencewin safe with your information?

We don't just say it — we prove it. See the steps we take to protect your privacy.

High-Level Encryption

All your personal and financial data is secured with 256-bit SSL/TLS encryption — the same technology used in the banking sector.

Data is never shared with third parties

Fencewin never sells or rents your personal information — and it is never shared with advertisers.

You are in control

You can view, update, or request deletion of your stored data at any time by contacting our support team directly.

Secure Data Storage

Your data is stored on secure, encrypted servers and undergoes regular security audits conducted by third-party experts.

Cookie Controls

We only use necessary cookies. You can manage cookie preferences through your browser settings at any time.

Breach notification without delay

In the event of a data breach, we will notify all affected members by email within 72 hours.

Summary: fencewin takes your privacy seriously. We collect only what's necessary, never sell your data to third parties, and store it with the highest level of security.

01

Introduction

Fencewin ("we", "us") is an international online gaming and Sports Betting platform. This Privacy Policy explains how we collect, use, store, and protect the personal information of users of our website and services.

By using the fencewin website or any of our services, you agree to this Privacy Policy. We recommend reading and understanding it carefully.

Our Privacy Policy applies to:

  • On all pages of the fencewin website.
  • In the mobile application (if applicable).
  • When you contact us via email, live chat, or any other channel.
  • During the registration and login process.
02

What Information We Collect

Fencewin only collects information that is necessary to provide services, ensure security, and meet legal obligations.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID KYC Verification
Contact Information Email, phone number, address Account Management
Financial Information Mobile banking number, transaction history Payment Processing
Usage Information IP address, device information, login time Security & Fraud Prevention
Gaming History Betting history, win/loss records Service Improvement & Responsible Gaming

Transparency: We never collect sensitive information such as religion, political views, or health data without your knowledge.

03

How we use your information

Fencewin uses the information it collects for the following purposes:

  • Account Management: To complete registration, login, and profile update processes.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC Verification: To verify your identity and comply with international regulations.
  • Customer Support: To address your complaints, questions, and issues.
  • Fraud Prevention: To detect suspicious activity and ensure the security of the platform.
  • Personalized Experience: To show you promotions and offers tailored to your preferences.
  • Legal Obligations: To comply with directives from government or regulatory authorities.
  • Responsible Gaming: To identify excessive gaming patterns and provide support to members.

Fencewin never shares your data with outside companies for advertising purposes.

04

Data Sharing & Disclosure

Fencewin does not generally share your data with third parties. However, it may be shared in the following limited circumstances:

  • Payment Provider: Only the necessary information is shared to process transactions via bKash, Nagad, bank transfer, and other methods.
  • KYC Partner: With authorized partners for identity verification.
  • Legal Authorities: Under a valid court order or government directive.
  • Anti-Fraud System: With trusted technology providers for fraud detection and prevention.

Rest assured: fencewin never sells or transfers your data to advertising agencies, data brokers, or any third party for commercial purposes.

05

Cookie & Tracking Policy

Fencewin uses cookies on its website to make your experience smoother and more personalized.

Types of cookies we use:

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To analyze site usage and improve our services.

You can disable optional cookies through your browser settings, though some features may become limited as a result.

06

Data retention period

Fencewin retains your data for as long as it is needed to provide services or meet legal obligations.

  • Active Accounts: All data is retained for the duration your account remains active.
  • Closed Accounts: Data may be retained for up to 5 years after account closure for legal purposes.
  • Transaction Records: 7 years in accordance with financial regulations.
  • KYC Documents: Up to 5 years after verification.

Right to Deletion: Unless required by law, you may request the deletion of your data. To learn more, Help Center Contact us.

07

Your Rights

As a fencewin member, you have the following rights over your personal data:

  • Right to Access: The right to know what information we hold about you.
  • Right to Rectification: The right to request correction of inaccurate or incomplete information.
  • Right to Deletion: The right to request data deletion under certain circumstances.
  • Right to Restrict Processing: Request to stop the use of your data for specific purposes.
  • Right to Data Portability: The right to receive your data in a portable format.
  • Right to Object: The right to object to certain types of data processing.

To exercise any of these rights, email us at: privacy@fencewin.click

08

Children's Privacy

Fencewin is strictly not for anyone under the age of 18. We never knowingly collect personal information from minors.

For Parents: If you believe a child under 18 has created an account on fencewin, please contact us immediately. We will delete that account and all associated data.

09

Security Measures

Fencewin follows the highest industry standards to keep your information secure:

  • SSL/TLS Encryption: All data transfers are encrypted.
  • Firewall Protection: Multi-layer firewall system.
  • Regular Security Audits: Audited by third-party security experts.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Staff Training: Regular staff training on data protection.
  • Restricted Access: Only authorized personnel may access sensitive information.

Please note, however, that no internet service can guarantee 100% security. Keeping your password private and using a strong password goes a long way in protecting your own account.

10

Privacy Policy Updates

Fencewin may update this Privacy Policy as needed. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Members will be notified by email of any significant changes.
  • Continued use of fencewin after any changes takes effect will be considered acceptance of the updated policy.
11

Contact Us

For any privacy-related questions or requests, please reach out to us:

  • Privacy Email: privacy@fencewin.click
  • General Support: support@fencewin.click
  • Live Chat: Chat icon at the bottom right of the site
  • Help Center: Help Center Section

We aim to respond to all privacy-related requests within 30 business days.

Learn more: our Terms & Conditions and Responsible Gaming Please also read the policy.

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Play Safe, Enjoy with Peace of Mind

Your privacy is our top priority. Join fencewin and enjoy the safest betting experience in Bangladesh.

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