Fencewin's Terms & Conditions — Learn More

Fencewin is an internationally licensed online gaming and Sports Betting platform. These Terms and Conditions ("Terms") form a legally binding agreement between fencewin and its members, and apply to all services, products, and activities on the platform.

Fencewin reserves the right to modify or update these terms and conditions at any time. Members will be notified via email or an on-site notification before any changes take effect. Continued use of the platform after such changes constitutes acceptance of the updated terms.

• These terms and conditions are published in both English and Bangla. In the event of a dispute, the Bangla version shall prevail.
• The minimum age to use the fencewin platform is 18 years.
• Fencewin cannot be accessed from countries where online gaming is prohibited by law.

Providing accurate and truthful information is mandatory when creating an account on fencewin. Registering with false information is a violation of our terms and conditions and may result in account termination.

• One Account Policy: Only one account is permitted per individual, household, or IP address.
• KYC Verification: Identity verification via national ID or passport is required before making a withdrawal or claiming a large bonus.
• Password Security: Members are solely responsible for keeping their account password confidential. fencewin is not liable for any unauthorized access.
• Account Transfer Prohibited: Selling, renting, or allowing others to use your account is strictly prohibited.

All financial transactions on fencewin are fully secure and transparent. We accept payments via bKash, Nagad, Rocket, and bank transfer, among other methods.

Deposit Rules:

• The minimum deposit limit will be displayed after logging into your account.
• Deposits are generally credited to your account instantly.
• Only payment methods registered in your own name may be used.
• Third-party payments are not accepted.

Withdrawal Policy:

• KYC verification must be completed before making a withdrawal.
• Mobile banking withdrawals are typically processed within 30 minutes to 24 hours.
• Bank transfers may take 1–3 business days to process.
• Withdrawals can only be made using the same method used for the original deposit.

Fencewin offers a variety of bonuses — welcome bonus, reload bonus, cashback, and free bets. Each bonus comes with its own terms and conditions that must be fulfilled.

• Wagering Requirement: A minimum wagering requirement must be met before withdrawing bonus funds — typically 10–30x the bonus amount.
• Validity Period: Most bonuses must be used within 30 days of being claimed, or they will expire.
• Game Restrictions: Some bonuses are only applicable for use on specific games.
• Each bonus is valid once: Each promotional bonus can be claimed once per member.
• Bonus Abuse: If bonus abuse is suspected, fencewin may cancel the bonus and place the account under review.

Specific rules apply to both Sports Betting and casino games on fencewin.

Sports Betting:

• Bet outcomes are determined solely by the official results of the relevant event.
• If a technical issue affects the outcome of a bet, fencewin may void or reassess the bet.
• Live bets placed after a match has started are subject to separate rules. Live odds may change at any time.
• If a match is abandoned or postponed, bets are generally voided and stakes returned.

Casino Games:

• All casino games use an RNG (Random Number Generator) that is independently tested by a third party.
• If a technical error is detected affecting the outcome of a game, fencewin may void that round.

The following activities are strictly prohibited on fencewin. Violating these rules may result in account suspension, balance forfeiture, and potential legal action:

• Opening or operating multiple accounts.
• Placing bets using automated bots or software.
• Bonus system abuse (Bonus Abuse).
• Money laundering or transactions involving illegal funds.
• Using third-party payment methods.
• Participating in match fixing or any form of manipulation.
• Attempting to hack or gain unauthorized access to fencewin's systems.

Fencewin collects, stores, and processes members' personal information solely to provide its services. We never sell member data to third parties.

• All data is secured with 256-bit SSL encryption.
• Payment information is stored on separate, secured servers.
• Information may be shared in response to valid requests from legal authorities.

For more details, visit our Privacy Policy Read.

Fencewin believes healthy entertainment should also be safe entertainment. We place responsible gaming at the very top of our priorities.

• Deposit Limits: Members can set their own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can temporarily or permanently deactivate your account at any time.
• Reality Check: Members receive periodic reminders about their session duration.
• For help with gambling-related issues, visit our Responsible Play View Category.

Fencewin may suspend or terminate any account under the following circumstances:

• Violation of terms and conditions.
• Fraud or suspicious activity.
• KYC verification failed.
• Accessing the platform from a restricted country.
• Bonus abuse.

If an account is closed, fencewin will investigate any outstanding balance before making a decision. Valid balances are generally refunded.

All disputes or complaints must first be submitted to fencewin's customer support team. We aim to provide an initial response within 48 hours.

• To raise a dispute, email us at: support@fencewin.click
• Disputes can also be raised through Live Chat.
• If the issue cannot be resolved through support, you may escalate it to an independent third-party mediator.

Fencewin is not liable for the following:

• Loss of a game or bet due to internet disconnection.
• Account information leaked due to the member's own negligence.
• Delays or issues caused by third-party payment providers.
• Unforeseen technical disruptions beyond fencewin's control.

If you have any questions about these terms and conditions, please contact us:

• Email: support@fencewin.click
• Live Chat: Click the chat icon at the bottom right of the site
• Help Center: Help Center Category

Our Bangla support team is available 24 hours a day, 7 days a week.